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Employment Opportunities

Program Services Navigator

Posted 03/08/2024

About Homes First:

Vision:  Our vision is one of vibrant communities where everyone has a safe and healthy home they can afford, so that they have hope for a better future

Mission: We believe everyone needs a home to be successful.  Therefore, it is our mission to create and maintain safe, healthy, and affordable rental homes for those who need them most.

Since 1990, Homes First has successfully created affordable rental housing in Thurston and Mason Counties, WA. In 33 years, we have helped close to 5,000 low and very low income community members find safe, clean, and affordable rental housing with a landlord who treats them with dignity and respect. 

Homes First has been experiencing rapid growth as we build upon our existing community housing assets.  Every year, our objective is to make a significant contribution to our region’s basic needs for affordable rental homes.  

Our Homes:

We currently have 56 properties serving almost 300 people a year.  We are currently in the process of adding four more properties to our portfolio and expect to continue this pattern of growth in the coming years.

We provide rentals in single family homes and small multiplex properties, plus shared living for people in recovery, adults with developmental disabilities, youth, veterans, people in court diversion programs, and people exiting Western State Hospital. All shared housing is provided in partnership with local service providers who add case management services for permanent supportive housing.

The Position/Your Role:

The position of Program Services Navigator (Navigator) works in the Property Management department in our office in Lacey to establish supportive relationships with residents to ensure housing retention. Primarily, the Navigator matches our residents to services in the community to achieve their goals in areas such as mental wellness, chemical dependency, physical health, life skills, basic needs, and other areas. They also lead our efforts in finding and directly engaging community volunteers with our mission and work. 

The Program Services Navigator reports to the Property Manager. 

Homes First office hours are Monday to Friday, 8 am-4:30 pm.  After six months of successful employment, hybrid work options are negotiable.


Candidates will be evaluated on the full range of their lived and learned experience, professional background, volunteer experience, and direct and transferable skills.


Homes First is seeking candidates with a compelling combination of demonstrated experience and skills in some, or all, of the following areas:

  • Proficient in coordinating person-centered support to establish collaborative relationships with residents, colleagues, and community partners. 

  • History of safely resolving challenging situations while responding non-judgmentally to problematic behavior.

  • Highly skilled in MSOffice and Google Workspace applications:  Independently use word processing software and performs complex word processing tasks such as merging, sorting, uploading and downloading files in programs such as Microsoft Word and PowerPoint, to create documents such as letters, memos, reports, and presentations that are complete, clear, and understandable. 

  • Knowledge of office procedures and practices, research methods, communication, and correspondence practices.

  • Knowledge of nonprofit organization and administrative procedures; office methods and procedures; research methods and data collection and entry; 

  • Ability to compile written reports; obtain the cooperation of colleagues and partner agencies; work effectively with others.

  • Ability to work independently; read, understand, and interpret policies and procedures; develop written materials, work effectively and well with others, communicate effectively in both writing and speech.

  • Is personable, compassionate, and flexible.

Total Compensation & Benefits:

The annual starting salary range for this position is $37,502 - $43,472 depending on experience.

Homes First is committed to supporting all employees through internally and externally equitable salary and benefits, a commitment to equity and inclusion, and training and professional development opportunities.

The comprehensive benefits package includes:

  • Medical, dental, and vision benefits (annual premium paid 100% by employer)

  • 403(b) Retirement plan with 3% employer match

  • Generous paid time off policy for vacation, sick, and floating holiday time

  • Flexible work hours

  • Professional development and training

  • Dependent medical, dental, and vision benefits available at employee cost


Signing Bonus of $500 paid after 90 days of satisfactory employment.  An added $500 for those who can communicate effectively in the Spanish language. (spoken and written)

To Be Considered:

The position is open until filled. Candidate materials are reviewed on an on-going basis and initial interviews will begin by late March. Prefered start date is April 15, 2024 or close to that date.


Please complete the pre-qualification questionnaire below.

You may direct questions to

Homes First’s Commitment to Diversity and Equity:


We are earnestly invested in dismantling the effects of systemic racism in our community. We are looking for people who are passionate about serving others: dedicated professionals to assist in fulfilling our mission and advancing our commitment to diversity, equity, and inclusion. 

We embrace and practice a high standard of diversity and inclusion and strive for equity for all persons regardless of race, color, religion, citizenship, national origin, veteran status, marital status, political affiliation, sexual orientation, gender identity, disability, sex, age, status in regard to public assistance, or any other basis protected by local, state, or federal law.

***No agencies; No walk-ins; No phone calls please. Qualified applicants will be contacted after the completed questionnaire is reviewed.

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